100% 925 Sterling Silver & 925 Stamp On Jewellery || Nickel, Lead & Cadium Free || Premium Quality Guarantee.
100% 925 Sterling Silver & 925 Stamp On Jewellery || Nickel, Lead & Cadium Free || Premium Quality Guarantee.

FAQs

Sign Up / Log In: Create an account or log in to view our full catalog and select your products.
Select Your Products: Choose the products you like in your required size and plating color.
Checkout: Once you’ve checked out, our team will contact you to provide the best possible pricing for your selected jewelry pieces and coordinate with you.
Customization
Do you customize jewelry?
Yes, we can customize jewelry pieces to your liking. If you have a specific design, plating finish, or particular stone in mind, we can accommodate your request. Custom designs are available with a minimum order quantity of 30 pieces.

Yes, you can contact us to get a sample kit to check the quality and plating of our products. You will need to pay for the sample kit, but the amount will be refunded once the goods are returned in proper condition.

Orders will be shipped in 3-5 weeks. Once the order is placed, we will contact you regarding the lead time.

Since the products are made to order, there may be slight variations in weight.

Yes, all our products are compliant with Indian safety regulations and are free from nickel, cadmium, and lead.

Yes, you need to register an account to place an order. This allows you to check your previous orders and view new arrivals conveniently.

It depends on the status of your order. Once you’ve placed your order, contact us, and we can update you on whether changes are possible.

The minimum order quantity varies by product. Each product page will indicate the specific MOQ.

Yes, the products are as shown on the website. Please note that due to limitations in photography and differences in monitor settings, colors may vary slightly from what you see online.

You will be charged 30% of the order value upon placing the order. The remaining balance is due upon order completion before dispatch.

Most of our rings are adjustable to ensure a proper fit. Fixed size rings have the size mentioned. Bracelets are available in multiple sizes, with the standard being 6 inches plus a 1.5-inch extension.

Necklaces come in multiple sizes, with the standard size being 16 inches plus a 1.5-inch extension.

Anklets are available in multiple sizes, with the standard size being 9 inches plus a 1.5-inch extension.

Yes, you can get the dimensions such as height, breadth, width, and length by providing our team with the design code of the product.

If you receive a damaged package or there is an error in weight, pieces, or prices, please contact our team immediately. We will work with the shipping partner to resolve the issue and find a solution.

We cover the shipping costs for sending samples. Clients must pay for the return shipping.

Once your order is shipped, you will receive a shipment confirmation email with tracking information.

We use standard and express shipping through reputable logistics services across India.

We offer international shipping with applicable charges paid by the client.

Returns are only applicable if you receive an incorrect, damaged, or defective product during transit. Notify us within 5 working days of receiving the products.

Customized products made to order are not eligible for return, refund, or replacement.

We aim to ship your orders as soon as possible. Please review your order details carefully before confirming. All items go into production 24 hours after payment is received. Cancellations after this time will incur a corresponding material and processing fee.

If you have any questions or concerns about our cancellation policy, please feel free to contact us.